INSPECTING ARCHIVED INTELLIGENCE (OUTDATED VERSION).

Lotte Itsu hit by Giftel hacking incident, takes measures

| 2026-10-30 07:44 HIGH LOW DATA BREACH
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Executive Summary
AI-generated
A cyber attack on Giftel, a mobile coupon service operated by Lotte Group's affiliate, occurred after a data breach at Spies, a subsidiary of Dae Hong Marketing, a marketing agency affiliated with Lotte Group. The incident resulted in the disclosure of 18,359 people's personal information and has caused inconvenience to users of Lotte's affiliated brands, including Lotteia and Enersys. As a result, Giftel's coupon service was suspended from October 26th, affecting over 24 brands, with disruptions in review, use, approval, and cancellation of coupons. The affected customers were notified through text messages regarding the incident, while compensation measures have been taken for membership card coupon misuse by Lotte Itsu, which extended the validity period and restored mileage for its members.
Technical Mitigations AI-generated
• Review and update the system to prevent further damage from similar attacks. • Detect and block suspicious login attempts using techniques such as IP blocking or behavioral analysis. • Use a secure protocol for communication, such as HTTPS, to protect data in transit.
Intelligence Metadata
Actors / Malware / CVEs / Campaigns
Target & Sectors
Global Scope
Incident Timeline
‎October 26
SPN suspended its Gift Point mobile coupon service from 8:30 PM on October 26 to conduct security checks and prevent further damage.
‎October 28th
Lotte Eatz suspended its coupon service on October 28th following a security check.
‎2026/10/30
A cyber attack on Giftel, a mobile coupon service operated by Lotte Group's affiliate, has resulted in the disclosure of 18,359 people's personal information and disrupted its affiliated brands' services.
organisation Lotte
The incident, which occurred after a data breach at Giftel, has caused inconvenience to users of Lotte's affiliated brands, including Lotteia and Enersys.
organisation Lotteia
The incident, which occurred after a data breach at Giftel, has caused inconvenience to users of Lotte's affiliated brands, including Lotteia and Enersys.
organisation Enersys
The incident, which occurred after a data breach at Giftel, has caused inconvenience to users of Lotte's affiliated brands, including Lotteia and Enersys.
organisation Spies
The current coupon service disruption is attributed to a cyber attack on Giftel, which occurred after a data breach at Spies, a subsidiary of Dae Hong Marketing, a marketing agency affiliated with Lotte Group.
organisation Dae Hong Marketing
The current coupon service disruption is attributed to a cyber attack on Giftel, which occurred after a data breach at Spies, a subsidiary of Dae Hong Marketing, a marketing agency affiliated with Lotte Group.
organisation Lotte Group
The current coupon service disruption is attributed to a cyber attack on Giftel, which occurred after a data breach at Spies, a subsidiary of Dae Hong Marketing, a marketing agency affiliated with Lotte Group.
organisation Giftel
Giftel hacking aftermath extends to Lotte Itsu, with compensation measures taken for membership card coupon misuse.. A cyber attack on Giftel, a mobile coupon service operated by Lotte Group's affiliate, has spread to Lotte Eatz's membership service.
organisation Lotte Itsu
Giftel hacking aftermath extends to Lotte Itsu, with compensation measures taken for membership card coupon misuse.. A cyber attack on Giftel, a mobile coupon service operated by Lotte Group's affiliate, has spread to Lotte Eatz's membership service.
organisation Lotte Group's
Giftel hacking aftermath extends to Lotte Itsu, with compensation measures taken for membership card coupon misuse.. A cyber attack on Giftel, a mobile coupon service operated by Lotte Group's affiliate, has spread to Lotte Eatz's membership service.
organisation SPN
SPN reported the incident to the Personal Information Protection Commission and the Korea Internet & Security Agency (KISA), along with requesting an investigation from the relevant agencies.
organisation the Personal Information Protection Commission
SPN reported the incident to the Personal Information Protection Commission and the Korea Internet & Security Agency (KISA), along with requesting an investigation from the relevant agencies.
organisation the Korea Internet & Security Agency
SPN reported the incident to the Personal Information Protection Commission and the Korea Internet & Security Agency (KISA), along with requesting an investigation from the relevant agencies.
organisation KISA
SPN reported the incident to the Personal Information Protection Commission and the Korea Internet & Security Agency (KISA), along with requesting an investigation from the relevant agencies.
organisation Enjinerers
As a result, the Gift Point mobile coupon service experienced disruptions in the review, use, approval, and cancellation of coupons from 24 brands, including Lotteeria, Enjinerers, Crispy Kreme Donuts, and Lotte Cinema.
organisation Lotte-ITZ
Lotte-ITZ stated in a customer notice, “We apologize for any inconvenience this may have caused.
‎November 4th
Spinnie aims to standardize its service on November 4th after completing necessary security measures and inspections.
Intelligence Sources
Dailysecu 2026-10-30